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Remotely troubleshoot and resolve complex product issues using the latest technology Interface with Engineering and SQA to resolve complex product issues Advise customers on network management best practices using NetScout product suite Provide documented in depth technical solutions for customer and other engineers Manage caseload within published service level agreements (SLAs) Provide best prac
Posted 2 days ago
Provides technical support via phone including analysis and resolution of product or system problems, instructional support and equipment shipping. Troubleshoots issues effectively and in compliance with all associated training and work instruction. Identifies specific issues with regard to patient questions/concerns/complaints and utilizes advanced troubleshooting skills to resolve issues. Docume
Posted 6 days ago
The Senior Application System Administrator is responsible for maintaining the operation of company applications and systems. This role is actively involved in developing and advancing best practices and tools in support of Cal Water's Application infrastructure. The administrator will be responsible for the maintenance, testing, and support for primarily the Oracle Customer Care and Billing appli
Posted 1 day ago
for this Position General Dynamics Mission Systems has an immediate opening for a Sr System Administrator. This position provides an opportunity to further advance the cutting edge technology that supports some of our nation’s core defense/intelligence services and systems. General Dynamics Mission Systems employees work closely with esteemed customers to develop solutions that allow them to
Posted Today
Description Location San Jose, CA, United States Type of Employee Full Time Vocera has one mission to simplify and improve the lives of healthcare professionals, patients, and families. Founded in 2000, we changed the way care teams communicate. Today, we continue to offer the leading platform for clinical communication and workflow. About 1,400 hospitals and health systems around the world use
Posted 13 days ago
Whitlock has a great opportunity for an experienced On Site Service Technician to support our fantastic enterprise client base! The On Site Service Technician provides technical support to customers through electronic dispatching, performs preventive and corrective maintenance on audiovisual and broadcast systems, provides technical support to projects as needed, and manages customer relationship
Posted Today
Remotely troubleshoot and resolve complex product issues using the latest technology Interface with Engineering and SQA to resolve complex product issues Advise customers on network management best practices using NetScout product suite Provide documented in depth technical solutions for customer and other engineers Manage caseload within published service level agreements (SLAs) Provide best prac
Posted 7 days ago
Provide Help Desk and project support to Graniterock Team Members in a challenging multidisciplinary IT environment. EDUCATION Current MIS, Computer Science, Computer Engineering student, preferably Junior or Senior level. SKILLS Possess strong communication, organizational and prioritization skills. Ability to adhere to documented procedures with an improvement focus. Possess the ability to troub
Posted 2 days ago
Provide end user support and problem resolution for desktop computers, laptop/notebook computers, printers and other peripheral hardware, and software applications. Utilize our trouble ticketing system to document your work and facilitate communication with our clients. Work with all levels of end users including high level users, difficult users, non technical users and demanding users. Diagnose,
Posted 8 days ago
Work in a team to support core engineering, quality and product team world wide by providing 99.999% infrastructure up time Develop data center operations, power/cooling, cable/rack plans Setup SSH, Proxy, Firewall, Network subnet, network shared drive setup/mounting and storage systems Must be capable of shell scripting or use of higher level language scripting like Perl, Python, PHP Use scriptin
Posted Today
Under the direction of the Field Service Manager, but working largely independently without and/or limited direct supervision, the Site Administrator Technicians provide remedial repair, preventive maintenance, and system reliability services. Potentially administer kiosk collection/service activities with customers located geographically throughout an assigned territory. Responsibilities Responsi
Posted Today
Provide technical/team leadership and direction to designated Technical Support Organization Handle tactical shift operations in a follow the sun model as a global shift lead closely monitoring call/case handling and resolution to ensure timely, accurate and appropriate response to customers by technical support staff and adherence to service level agreements and technical support procedures to en
Posted 15 days ago
, other duties may be assigned Assists with the repair, and maintenance of all walls, doors, flooring, roofing, exteriors, signage, fencing, barricades, plumbing/piping, lighting and lighting equipment, located in the interior and exterior of building. Assists with monitoring operations, conducting routine and on going assessment of the building systems operations and performance. Assists with per
Posted 22 days ago
Description Location Fort Wayne, San Jose, California, United States Type of Employee Full Time Vocera has one mission to simplify and improve the lives of healthcare professionals, patients, and families. Founded in 2000, we changed the way care teams communicate. Today, we continue to offer the leading platform for clinical communication and workflow. About 1,400 hospitals and health systems a
Posted 22 days ago
Cray Inc.
- Seattle, WA / Pleasanton, CA / Longmont, CO / 4 more...
Develop and maintain a security policy and security architecture that fits customer and market needs. Closely collaborate with the engineering team and drive key design choices made in the implementation of the product on a day to day basis. Work closely with the product management team, and drive the technology & architectural aspects of the product roadmap. Align the product with industry securi
Posted 17 days ago
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