OVERVIEW:

The role of the shelter monitor is to supervise the shelter clients and programs provided by the Santa Cruz Corps. The shelter monitor assists in keeping the shelter property clean and in good repair daily.

DUTIES AND RESPONSIBILITIES:

• Establishes and maintains a safe and secure environment with emphasis on non-violent communication and intervention
• Maintains and monitors supply inventory, restocking cabinets/shelves, notifying staff of supplies shortage and reporting misuse of supplies
• Intercedes and mitigates conflicts between shelter guest, exercising diplomacy and trauma informed care to deescalate the dispute and reach a solution
• Develops respectful relations with shelter guests, learning names, identifying specific needs, checking in, active listening, answering questions and providing information
• Enforces shelter rules and expectations in a consistent manner, utilizing principles of conflict mitigation and trauma informed care
• Completes shelter duties such as sweeping, mopping, spraying handles, tables and countertops, refill towels, spray down and clean toilets within the shelter facility
• Work with hazardous material with PPE equipment that is provided for you
• Assist guests with their belongings to maintain a safe and hygienic living space. This includes preparing and breaking down tents
• Other related duties as required

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent (required)
• Education in social services/substance abuse (preferred)
• Experience with disadvantaged populations, whether through work, volunteering or being a member of a disadvantaged population (required)
• Trained or receiving training on informal mental health/ substance abuse evaluation

SKILLS AND ABILITIES:

• Bilingual in Spanish (preferred)
• Ability to coordinate and manage multiple duties
• Ability to prioritize work and multi-task simultaneous projects
• Ability to communicate effectively and accurately

PHYSICAL REQUIREMENTS:

• Ability to lift up to 25 lbs. (usually file boxes)

EQUIPMENT USED:

• Modern Office Equipment and Relevant Software

ADA Statement:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Acknowledgment of Religious Purposes of The Salvation Army:

Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army's religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army's religious purposes.

At-Will:

Any employment relationship with this organization is of an "at-will" nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this "at will" employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.

Loyal - Shows firm and constant support to a cause
Thought Provoking - Capable of making others think deeply on a subject
Dedicated - Devoted to a task or purpose with loyalty or integrity
Team Player - Works well as a member of a group

Peer Recognition - Inspired to perform well by the praise of coworkers
Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization

High School or Equivalent (required)

Homeless Prevention (preferred)
Shelter Services (preferred)