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About Zscaler
Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company's cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.
Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler's purpose-built security platform puts a company's defenses and controls where the connections occur-the internet-so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.
We are looking for an experienced Product Manager to join our high-caliber People Systems and Analytics team. You will be a crucial part of our mission to deliver customer-centric and innovative technology solutions that create an incredible employee experience and support accelerated business growth. As Product Manager, you will leverage your expertise in product development, design, and customer service to help us create and implement successful strategies for our HCM Platforms. You will be responsible for driving product and feature development, managing the product roadmap, and ensuring our products meet customer needs. To be successful in this role, you must have a deep understanding of the HR operating model, product lifecycle management, excellent communication skills, and the ability to effectively collaborate with stakeholders across the business. You should also have a passion for HR technology and a customer-centric mindset, like to solve problems, take initiative, pitch in when needed, and are always up for trying new things.
Location: This role requires 2-3 days a week onsite in San Jose, CA.
Must-Have Experience:
- Deep understanding of the HR Operating Model, COE areas (Talent Acquisitions, Talent Development, Total Rewards, HRBPs and Shared Services) and related business processes
- In-Depth experience with Workday, ServiceNow and industry-standard Human Capital Management platforms required
What You'll Do:
- Product Strategy & Vision: Define and drive the unified user experience for employees, managers, leaders and stakeholders in alignment with company objectives and customer needs.
- Customer Engagement: Directly engage with customers to understand their challenges, gather product feedback, and identify new opportunities. Integrate user feedback into development of customer-centric solutions.
- Hands-on product leader: Ability to hold functional and technical discussions with customers and stakeholders, author product requirement documents; collaborate with product delivery team and lead Jira stories and sprint planning.
- Product Lifecycle Management: Manage the entire product lifecycle, from ideation to end-of-life, ensuring that products meet and exceed customer expectations.
- Market Analysis: Stay abreast of the latest trends in HCM platforms. Track metrics and analyze data to identify areas for improvement and update product roadmap.
- Internal Advocacy: Act as the internal subject matter expert, providing training and support to People and Culture and other teams.
Qualifications:
- 5+ years of SaaS product management experience, consulting experience or experience in the HCM industry either as a solutions vendor or HR practitioner
- 3+ years of product design, authoring product requirement documents and driving delivery with product development in Agile/Scrum methodology
- Passionate about driving success by helping customers succeed and authoring use cases using behavioral driven development practices to ensure our end user(s) is top of mind
- Excellent verbal and written communication skills, comfortable speaking publicly to large audiences of senior leaders and executives
- Active listening skills and a level of curiosity to elicit and understand customer business challenge, with comfort making tough decisions about product priorities
- Gather, research, and analyze input from multiple sources including market data, People & Culture, Finance and IT to define business requirements and MVP
- Represent the product in agile scrum meetings, across our organization and externally, keeping our customers happy
- Track adoption to understand where we can bring more value to our customers to help develop our future roadmap
- You are a generally wonderful human being who loves collaborative work while never forgetting to have fun and laugh.
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Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies,including thoserelatedtosecurity and privacy standards and guidelines.
Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.
See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.