Turning Point of Central California, Inc. was founded in 1970. For over 50 years now, we have been transforming lives across the state of California. From Mental Health to Community Corrections, Children's Services, Housing Programs, Recovery Services, Substance Abuse Disorders & more; we serve people in need. Our desire is to see individuals reach their full potential, and create lasting change that will stand the test of time.

JOB SUMMARY

As a Monitor I, your primary responsibility is to ensure the smooth operation of our AB 109 transitional housing program by contributing to a rehabilitative, supportive, and safe environment. The Monitor I reports to the Program Director and provides justice-involved residents with guidance on program expectations and available resources. The Monitor I maintains resident accountability and safety by conducting thorough and regular check-ins to assess each resident's adherence to program guidelines. The Monitor I position requires strong communication skills, attention to detail, and a commitment to upholding the principles of rehabilitation and community safety.

ESSENTIAL JOB RESPONSIBILITIES

1. Provide constant and vigilant supervision and monitoring of all residents.
2. Monitor and ensure residents comply with program regulations, schedules, and chore assignments.
3. Generate timely, accurate, and detailed record of resident incidents, interactions, behavior, progress, risks, or potential concerns.
4. Communicate, share insights, collaborate, and work closely with other program team members to provide updates on residents to ensure supervision is coordinated and effective.
5. Conduct and document frequent rounds and checks of all areas occupied by residents, including the facility perimeter, to observe behavior, confirm resident count, check on residents' well-being, and identify any maintenance, safety, or security issues at prescribed random intervals.
6. Act as a resource for residents, offering guidance on program expectations and available community resources to support residents throughout their transition to the community.
7. Provide orientation for new residents, including a tour of the facility and a review of resident guidelines, services, amenities, and schedules.
8. Maintain confidentiality, respect the confidential nature of conversations with residents, and adhere to professional ethics and legal guidelines.
9. Develop and maintain respectful and empathetic professional-resident relationships and establish and maintain clear professional boundaries.
10. Use active listening techniques to understand resident's needs and respond appropriately.
11. Remain flexible and adaptable to changes in workload and assignments.
12. Be professional, attentive, and responsive to calls, emails, or individuals entering the facility.
13. Provide clerical support with filing and other general office duties.
14. Administer urine or oral swab specimen collection for resident drug screens and process specimens using approved procedures.
15. Conduct routine resident security screening and searches, including personal property, rooms, vehicles, and body scans.
16. Will respond quickly and efficiently in emergencies.
17. Will drive on Agency business.

EDUCATION AND EXPERIENCE

1. High school diploma or GED.
2. Two (2) years of experience in a monitor position or working with the justice-involved population or equivalent education in criminal justice or related field is preferred.

KNOWLEDGE, SKILLS AND ABILITIES

1. Ability to work with individuals and staff members of diverse cultural backgrounds.
2. Understand and follow oral and written instructions.
3. Operate modern office equipment, including computer equipment and specialized software applications and programs.
4. Basic computer skills in Microsoft Word, Excel, Outlook, PowerPoint, Office 365, and Microsoft Teams; Zoom and other communication and meeting platforms.
5. CPR and emergency first aid certification is preferred.
6. Ability to make informed and ethical decisions in complex and sensitive situations.
7. Ability to generate timely, legible and accurate documentation of behaviors and facility events.

ESSENTIAL JOB REQUIREMENTS

1. Be on-site at the assigned location during regularly scheduled work hours.
2. Must complete at least 40 hours of assigned training on an annual basis.
3. Possess a valid driver's license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws throughout the course of employment in this position. Agency insurer authorization is required.
4. Pass a criminal background check and maintain compliance with Program requirements.
5. Pass a pre-employment TB test and drug screen; maintain compliance with Program requirements as related to TB testing and organizational policies as related to substance use.
6. Must maintain good relationships with current, future and past employees, co-workers, vendors, third party administrators, and others with whom the Agency is transacting business, and relate to them in a professional manner.

COMPANY BENEFITS:

• Pay Range: Class 105 ($16.15 - $21.26/hour)
• Company paid benefits package including medical, dental, vision, Employee Assistance Program, Pension Fund and many other voluntary benefits
• Qualified non-profit for the Public Service Loan Forgiveness (PSLF) Program

We are a diverse, inclusive and equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (40+), disability status, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, protected military or veteran status, or any other characteristic protected by law.

Turning Point of Central California, Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Turning Point of Central California, Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.