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Senior Facilities Manager
Santa Clara, CA
Job Description
The role is responsible for managing the assigned buildings within the account owned and/or occupied portfolio in accordance with the requirements of all local, state and federal requirements. The position will be responsible for all line of business and third party relationships with the assigned assets.
Area of Responsibility
Key Elements and Essential Tasks
Relationship Management
Manage the performance and outcomes of assigned staff reporting to the position
Maintain interface with third party owners (Landlords), ensuring total contract (Lease) compliance, accurate and timely reporting, and resolve critical impact tenant relations issues
Compliance
Provide overall facility services in accordance with accounts' standard processes and procedures including application of policies and programs, coordination of information
Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner
Process Management
Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and geography
Prepare, submit and manage facility budgets with the clients' goals and objectives addressed, track variances and ensure smooth recovery process
Support prompt collection of management fees and reimbursements from 3rd party tenants occupying space with the accounts' owned premises
People Management
Responsible for overall team management, staff development and planning. Execute staff succession and growth plans.
Involved in compensation planning process
For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress
Any and all other duties and tasks assigned.
Education/training
Bachelor's Degree in Engineering of equivalent combination of experience and education
PREFERRED
Advanced degree a plus
CPM, RPA, or CSM designation
Years of relevant experience
8+ y ears of experience
Skills and knowledge
Strong leadership and relationship building skills
Strong interpersonal skills and problem solving ability
Excellent verbal/written communication and presentation skills
Proven record of providing excellent internal and external customer service
Knowledge of standard business and accounting practices
Knowledge of Excel and ability to analyze
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Area of Responsibility
Key Elements and Essential Tasks
Relationship Management
Manage the performance and outcomes of assigned staff reporting to the position
Maintain interface with third party owners (Landlords), ensuring total contract (Lease) compliance, accurate and timely reporting, and resolve critical impact tenant relations issues
Compliance
Provide overall facility services in accordance with accounts' standard processes and procedures including application of policies and programs, coordination of information
Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner
Process Management
Manage, coordinate, and exercise functional responsibility for Facility Management services within assigned facilities and geography
Prepare, submit and manage facility budgets with the clients' goals and objectives addressed, track variances and ensure smooth recovery process
Support prompt collection of management fees and reimbursements from 3rd party tenants occupying space with the accounts' owned premises
People Management
Responsible for overall team management, staff development and planning. Execute staff succession and growth plans.
Involved in compensation planning process
For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress
Any and all other duties and tasks assigned.
Education/training
Bachelor's Degree in Engineering of equivalent combination of experience and education
PREFERRED
Advanced degree a plus
CPM, RPA, or CSM designation
Years of relevant experience
8+ y ears of experience
Skills and knowledge
Strong leadership and relationship building skills
Strong interpersonal skills and problem solving ability
Excellent verbal/written communication and presentation skills
Proven record of providing excellent internal and external customer service
Knowledge of standard business and accounting practices
Knowledge of Excel and ability to analyze
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
8+ years
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