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About Zscaler
Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company's cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.
Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler's purpose-built security platform puts a company's defenses and controls where the connections occur-the internet-so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.
Job Description:
We are seeking a highly skilled and detail-oriented Finance Manager to join our team. As the Finance Manager, you will play a crucial role in supporting our Customer Engagement organization, which include the Professional Services and Customer Success teams, as well as Global Customer Support. You will be responsible for creating accurate Profit and Loss statements for the Professional Services organization, maintaining key performance indicators (KPIs) for Customer Success, managing headcount for the organization, and providing financial support for Global Customer Support initiatives. The ideal candidate should have a strong background in financial analysis, be comfortable working with large data sets, and possess advanced Excel skills to create comprehensive models from scratch.
Responsibilities:
- Serve as the key business partner to the VP of Americas Customer Engagement and the VP of Global Customer Support, providing financial insights and guidance to support strategic decision-making.
- Collaborate with cross-functional teams to develop monthly, quarterly, and annual forecasts, ensuring accuracy and alignment with business objectives.
- Prepare comprehensive and accurate financial reports for senior leadership, providing insights and recommendations for optimizing financial performance.
- Develop and maintain financial models to support decision-making processes, including investment analysis, scenario planning, and resource allocation.
- Measure and track key performance indicators (KPIs) for the Customer Engagement teams, identifying areas of improvement and directing investments where needed.
- Ensure timely and accurate reporting of financial data, complying with internal policies and external regulations.
- Conduct financial analysis to evaluate the financial health of the organization, identifying risks, opportunities, and potential areas for improvement.
- Manage the headcount forecast for the Customer Engagement teams, working closely with HR and department leaders to ensure optimal staffing levels aligned with business objectives.
Minimum Requirements:
- Minimum of 5 years of experience in financial analysis or related roles, with a strong track record of success.
- Excellent presentation skills, with the ability to effectively communicate complex financial information to senior leadership and stakeholders.
- Working knowledge of SQL, with the ability to extract and analyze data from databases.
- Strong analytical skills, with the ability to dig into data and uncover underlying reasons and trends.
- Proven ability to collaborate with non-financial business partners, providing insights and guidance to help them understand the financial impact of their decisions.
- Proficiency in financial modeling and analysis, with advanced skills in Excel.
- Excellent attention to detail and accuracy, ensuring financial reports and analysis are error-free.
- Strong problem-solving skills and the ability to think strategically to drive business growth.
- Ability to work effectively in a fast-paced and dynamic environment, managing multiple priorities and meeting deadlines.
Preferred Qualifications:
- Previous experience working with Professional Services, Customer Success, or Customer Support teams is highly preferred.
- Bachelor's degree in Finance, Accounting, or a related field. Advanced degree or professional certifications (e.g., CFA, CPA, MBA) are a plus.
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Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies,including thoserelatedtosecurity and privacy standards and guidelines.
Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.
See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.