The Opportunity

This role is responsible for conducting compliance quality control reviews and report findings as outlined in standard reinsurance agreements ensuring the accuracy of underwriting, filed claims, and insurability of crops and acreage.

Primary Responsibilities

* Conduct field visits to inspect policyholder's crops and conduct appraisals in accordance with required procedures
*Obtain and verify documentation from farmers and crop insurance agents
*Discuss discrepancies when working through compliance process, with customer service as the priority
*Resolve issues through effective communication
*Use independent judgment to review, analyze and make determinations regarding compliance reviews; make necessary corrections to policyholder's coverage that may impact their claim payment
*Monitor and track questions and responses related to compliance reviews; take a proactive approach to identifying issues and communicate to leadership
*Report potential misrepresentations, fraud, waste, abuse and other compliance risks
*Document appropriate compliance review finding for submission to RMA (Risk Management Agency)
*Assess necessity for additional compliance reviews based on interpretation of loss reserves
*Interpret RMA audit requests to obtain appropriate insured documentation for submission to RMA by defined completion date
*Ensure retention of compliance review documentation
*Collaborate internally and externally, including with Claims, Underwriting and other departments to deliver excellent customer service to our agents and farmers
*Comply with company policies and procedures, laws, rules and regulations through execution of compliance quality reviews
*Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

Required Education

* High School Diploma/GED

Required Experience

* 3 years relevant experience

Preferred Competencies/Skills

* Utilize effective research and investigative techniques
*Assume a methodical approach to a given situation and develop a systematic procedure as a response
*Use internal and external resources to gather, analyze, and reorganize information and use logic to address work-related issues and problems
*Identify problems and review related information to develop and implement solutions
*Communicate information in a clear, well-organized, and professional manner
*Follow established guidelines to focus on details and complete tasks attentively and thoroughly
*Utilize effective interpersonal, verbal and written communication
*Provide personalized and quality service to meet the expectations of internal and external customers
*Create and maintain current, accurate and readily accessible data in various formats
*Understand customer needs and goals actively look for ways to meet them
*Get things done by taking decisive or quick action, know when to escalate problems
*Multi-task and handle competing priorities
*Demonstrated interest in enhancing knowledge; seeks opportunities to learn and grow
*Exercise independent and ethically sound judgment

Preferred Education

* Bachelor's Degree or equivalent combination of education and work experience

Preferred Experience

* Experience with crop claims adjusting or compliance

Preferred Knowledge

* Working knowledge of Federal Crop Insurance Program and documents; knowledge of general crop insurance policies and procedures
*Understanding of general compliance and quality control functions and principles
*General computer knowledge including MS Office Suite, EASYWriter Pro and EASYjuster


About QBE

We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future by helping those around us build strength and embrace change to their advantage.

We're an international insurer that's building momentum towards realizing our vision of becoming the most consistent and innovative risk partner.

And our people will be at the center of our success. We're proud to work together, and encourage each other to enable resilience for our customers, our environment, our economies and our communities.

With more than 12,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.

We believe this is our moment: What if it was yours too?

Your career at QBE - let's make it happen!

https://www.linkedin.com/company/qbe-north-america/

US Only - Travel Frequency

* Frequent (approximately 10+ trips annually)

US Only - Physical Demands

* General office jobs: Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 lbs.

US Only - Disclaimer

* To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Job Type

* Individual Contributor

Global Disclaimer

* The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

Inclusion of Diversity

At QBE, we are deeply committed to fostering an inclusive workplace where each person is valued and respected for their authentic selves. If you require any assistance, such as alternative interview accommodations during the recruitment process, please do not hesitate to inform our Talent Acquisition team.

Compensation

Base pay offered will vary depending on, but not limited to education, experience, skills, geographic location and business needs

Annual Salary Range: $50,000 - $74,000

AL, AR, AZ, CO (Remote), DE, FL, GA, IA, ID, IL (Remote), IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NV, OH, OK, OR, PA, SC, SD, TN, TX (Remote, Plano), UT, VA, VT, WI, WV and WY
* * * * *

Annual Salary Range: $55,000 - $81,000

CA (Remote, Fresno, Irvine and Woodland), Greenwood Village CO, CT, Chicago IL, MA, MD, NY (Remote), RI, Houston TX and WA
* * * * *

Annual Salary Range: $63,000 - $93,000

San Francisco CA, NJ and New York City NY

Benefit Highlights

You are more than your work - and QBE is more than a workplace, which is why QBE provides you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. Employees scheduled over 30 hours a week will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health.

We also offer a competitive 401(k) contribution and a paid-time off program. In addition, our paid-family and care-giver leaves are available to support our employees and their families. Regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance.

At QBE, we understand that exceptional employee benefits go beyond mere coverage and compensation. We recognize the importance of flexibility in the work environment to promote a healthy balance, and we are committed to facilitating personal and professional integration for our employees. That's why we offer the opportunity for hybrid work arrangements.

If this role necessitates a hybrid working model, candidates must be open to attending the office 8-12 days per month. This approach ensures a collaborative and supportive work environment where team members can come together to innovate and drive success.

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.