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The Liaison is responsible for ensuring that operations has an appropriate volume of interpreters and operators available to maintain efficient response times in alignment with customer volume. Responsible for relaying communications between groups of operators and interpreters to ensure client satisfaction. The desired impact of the Liaison department is to ensure quick connection times for custo
Posted 11 days ago
Answer in bound calls; on average 300 400 calls per day Collect and verify client data; including access codes, employee identification, reference numbers, and various other data as needed. Act as a back up for interpreters; interpreting calls Ensure quality of phone lines and connection between all parties Complete operator reports using Adminica system to ensure all problems are notated for futu
Posted 26 days ago
United Language Group
- Burbank, CA / Saint Louis Park, MN / New York, NY
The Project Manager will be responsible for supporting the day to day operation within their team as required by interfacing directly with clients, creating client estimates, planning and managing budgets and deadlines, working with internal and external resources such as translators, desktop publishers and quality assurance, utilizing localization and project management software and ensuring high
Posted 26 days ago
United Language Group
- New York, NY / Burbank, CA / Minneapolis, MN
Summary The Project Manager will be responsible for supporting the day to day operation within their team as required by interfacing directly with clients, creating client estimates, planning and managing budgets and deadlines, working with internal and external resources such as translators, desktop publishers and quality assurance, utilizing localization and project management software and ensur
Posted 27 days ago
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