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JOB TITLE Facilities Cordinator JOB LOCATION San Jose CA The Facilities Coordinator is responsible for the repairs and maintenance of all facilities within a geographical region. Daily functions Acts as the primary contact for all regional personnel for any building issues (climate control, odors, smoke, spills, damage, emergencies and repairs) Monitors contractor performance and works closely wit
Posted 9 days ago
The Procurement & Logistics Manager oversees the life cycle of assets in our data centers including RFQ's, purchase requests, tracking incoming /outgoing shipments, invoice approvals and metrics based reporting. Responsibilities Work with data center operations team to manage inventories and to assure timely acquisition of equipment and supplies for sparing, maintenance and new projects. Developme
Posted 19 days ago
Perform Incident Management and Change Management Ensure all NOC and Corporate operating procedures are maintained and executed Analyze alarms and dashboards to identify problem areas, report incidents, troubleshoot, and escalate as required Perform ticket review and updates Manage, coordinate, and document all network maintenances / events Maintain communication with Customers, Account Managers,
Posted 22 days ago
Are you interested in leading a great team and developing cutting edge machine learning technologies that get used by millions of people? [24]7.ai is a rapidly growing Sequoia Capital backed company that is transforming how the world's leading companies interact with consumers. [24]7.ai is an enterprise SaaS offering that enables companies to engage with their customers across voice, web, mobile a
Posted 23 days ago
Develop products, libraries and reusable components for automating common business processes and interaction types Development of speech self service products, design and implementation of platform areas such as the IDE, runtime engine, and analytics system, and delivery of speech lifecycle tools and utilities. The role demands expert OO programming skills, web service development, working with re
Posted 23 days ago
The strategic Web Marketing Manager is responsible for developing and implementing the organization's web strategies for promoting products and services through strategic marketing on the website. Additionally, you will work with PR and Product Marketing to create content that matches the corporate brand guidelines. Your strategy will encompass not only adding contacts to our strategic accounts bu
Posted 26 days ago
We are seeking a Contract Sales Enablement Guru to join our team, working passionately to improve our sales productivity. We are a lean team with powerful impact, so your contribution will be highly valued and visible. We are only one year into rolling out our new sales enablement program, so it is an exciting time to join! You will be instrumental in helping us design our sales training platform
Posted 29 days ago
The AI platform services team at 24/7 Inc. is a group dedicated to building AI services such as chat bots, knowledge base search and numerous platform components that power our Predictive OmniChannel customer service solutions that support voice, social, mobile and web front ends. We work closely with the Platform services group that develops applications on top of our platform, Data Science group
Posted 1 month ago
Job Title Sr Financial Analyst Department Finance Location USA, San Jose CA Reports To Kevin Allen POSITION STORY Become a Finance partner to one or more organizations at the center of an industry in transformation. Business Units may include 1) Cognitive Technology and Innovation Center (CTIC) Facilitates the delivery of 24/7 Customer products and solutions to new and existing clients; includes
Posted 2 months ago
Job Title Principal Cloud Infrastructure Architect Job Type Full time/Onsite Job Location San Jose California Job Type Fulltime [24]7.ai is seeking a Principal Cloud Infrastructure Architect for the Cloud Infrastructure & Data Center team. You will be responsible for designing & developing our next generation hybrid cloud platform and coordinating implementation across infrastructure and engineeri
Posted 2 months ago
[24]7 is redefining the way companies interact with consumers. Using artificial intelligence and machine learning to understand consumer intent, [24]7's technology helps companies create a personalized, predictive and effortless customer experience across all channels. The world's largest and most recognizable brands are using intent driven engagement from [24]7 to assist several hundred million v
Posted 2 months ago
[24]7 is redefining the way companies interact with consumers. Using artificial intelligence and machine learning to understand consumer intent, [24]7's technology helps companies create a personalized, predictive and effortless customer experience across all channels. The world's largest and most recognizable brands are using intent driven engagement from [24]7 to assist several hundred million v
Posted 7 months ago
The Global IT Network Services and Architecture head is responsible for the strategic architecture and management of network and infrastructure services for [24]7's global customer support centers. You will be required to transform commercial requirements into technology requirements and solutions. You will lead financially sound technical solutions that address business challenges, operational re
Posted 8 months ago
[24]7 is a rapidly growing Sequoia Capital backed company that is transforming how the world's leading companies interact with consumers. [24]7 is redefining the way companies interact with consumers. Using artificial intelligence and machine learning to understand consumer intent, [24]7's technology helps companies create a personalized, predictive and effortless customer experience across all ch
Posted 9 months ago
Direct the implementation of appropriate strategic/tactical solutions to ensure PCI compliance. Ensure adoption and identifies any outstanding compliance issues. Direct the monitoring and managing of regulatory requirements and reporting. Publish Compliance Key Risk Indicators (KRI). Provide oversight for compliance adherence through self assessment programs and examinations. Work with a cross fun
Posted 9 months ago
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