Operations and Maintenance of automation with Splunk The ability to design Splunk reports and dashboards using complex data elements Design and customize complex search queries, and promote advanced searching and analytics Apply patches and upgrades to Splunk and Imperva Develop dashboards, data models, reports using complex data elements and optimize their performance. D

Architect, implement and administer globally distributed Oracle instances Analyze large, complex systems to determine performance bottlenecks, application bugs, and opportunities to improve efficiency. Optimize databases to accommodate large data volumes and high throughput processing. Capture and analyze database activity to identify improvements in indexing, file struct

The UI/UX Developer d evelops the next generation of front end applications or enterprise data management experiences using the latest web development technologies to support various application development teams. Defines and brings new users friendly features; and translates concepts into working prototypes, with emphasis on interactions, animations, and details to deliv

Demonstrate skills in abstract development frameworks. Demonstrate accountability to assigned work & timelines. Demonstrated leadership skills. Demonstrated technical competency for the role. Demonstrated timely delivery on assigned tasks and effective communication on project status and escalation when needed. Qualifications Education and Experience 8+ Years or equivalen

Facilitate ART planning events, including Program Increment (PI) Planning, where multiple Agile teams come together to plan and synchronize their work. Collaborate with Product Management, Product Owners, and stakeholders to prioritize features and establish PI objectives. Ensure alignment of ART objectives with overall business strategy and customer needs. Act as a serva

Answer Help Desk phones and provide Tier I II support to users on a variety of issues Responds to telephone calls, email and personnel requests for technical support Log and prioritize calls and provide reports as required on Service Level Agreements (SLAs) Documents, tracks, and monitors the problem to ensure a timely resolution Possess strong customer service and commun

Install, configure, test, maintain, monitor, and troubleshoot end user workstations and related hardware and software in order to deliver required desktop service levels. Provide excellent technical knowledge of laptop/desktop hardware and associated diagnostic tools to perform diagnostics Perform onsite analysis, diagnosis, and resolution of complex desktop problems for

Foster an environment of cooperation and collaboration with Brand, Department, Division and Group and Corporate management, business leaders, stakeholders, and ITPO as it pertains to the client. Responsible for the up time and availability of the client's telematic solution and its supporting applications. Coach, mentor, develop and lead a best in class development team c

Be a positive role model and create a friendly work environment. Show up on time with a great attitude and maintain good performance. Keep open communication with management and team members. Handle incoming calls, chats, and work on tickets during busy times. Help other teams when they have too much work. Deal with more complex or urgent issues that require escalation. K

Broad understanding of technologies and has experience in implementation methodologies, software development life cycle process, and project management Excellent planning and organization, project management and time management skills Strong problem solving and negotiation abilities Ability to inform, educate and influence managers and employees to support goals and initi

Onsite Support Technician Job ID 2024 26597 Category Infrastructure Support Location US VA Arlington About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on site and remote support

Demonstrate skills in abstract development frameworks Demonstrate accountability to assigned work & timelines Demonstrated leadership skills. Demonstrated technical competency for the role. Demonstrated timely delivery on assigned tasks and effective communication on project status and escalation when needed. Qualifications Education and Experience 12+ Years or equivalent

Understand the role and technical skills required of agents. Monitor and evaluate calls, chats, and tickets to identify deviations from organizational policies and standards. Synthesize and analyze interaction data to report on ticketing, QA scores, average handle time, timing, and other key metrics. Audit and review quality assurance processes and tasks, looking for cont

Answer Help Desk phones and provide Tier I II support to users on a variety of issues Responds to telephone calls, email and personnel requests for technical support Log and prioritize calls and provide reports as required on Service Level Agreements (SLAs) Documents, tracks, and monitors the problem to ensure a timely resolution Possess strong customer service and commun

Responsible for design, development, maintaining, and testing of HRC software programs or systems in response to directed or requested changes within an Agile Methodology Framework Meeting with business professionals to strategize ideas for beneficial software, coordinating with other IT professionals to design software and running tests to catch coding errors. Recommend